SUPPORT

faq

What is an Air Spring?

The air spring, which can be toroidal, cylindrical or conical, comprises a rubber-fabric casing with a high resistance to the air pressures involved.

What are the applications of an Air Spring?

Air springs are used as suspensions for buses, trucks and cars. They can also be used as an actuator in the industrial sector, e.g. for textile and paper processing machines, moulding presses and lifts for car-repair shops, as an alternative to conventional air and oil pistons.

What are the advantages of Air Springs?

Low weight, no maintenance, long life, ease of installation, small size, high comfort and smoothness of operation, safety, invariable suspension characteristics, static height independent of the load, no friction between moving parts.

How can I choose the correct Air Spring?

In the case of spare parts, just consult the catalogue and check the tables that compare the various manufacturers. In the case of a new installation, it is necessary instead to know the load to be lifted, the space that you have available and the required travel of the air spring.

Who should I turn to for the technical data?

Our technical department is available to provide advice in the case of replacements and projects involving new applications.

What precautions must be taken before using an Air Spring?

The air spring should never be inflated before it is secured in place. It should never be used without a load or deflated. Never exceed the minimum and maximum height. Do not twist the springs, and make sure there is sufficient clearance around the membrane to prevent this from getting scratched.

When should I replace an Air Spring?

An air spring must be replaced when there is an air leak or damage to a rubber membrane or its metal components, and when instability of the spring or vehicle is detected.

sales conditions

ACCEPTANCE
It is assumed that the customer has read and understood the general conditions of sale of GART Srl. This implies the unconditional acceptance of these without exception. By placing an order, the customer fully accepts everything described below and the general conditions of purchase.

PRICES
These are exclusive of duty fees, customs, VAT, transport, taxes and special rights.

DELIVERY
The terms of delivery are not binding without our prior written commitment. We cannot accept responsibility for delays, mishaps, non-implementation, setbacks and defects due to force majeure (strikes, transport difficulties, fire, or damage of any kind to machinery, difficulties procuring raw material, disasters and conflicts, etc. .).

TRANSPORT
The goods always travel at the customer’s risk and peril, even when sold carriage paid.

PAYMENT TERMS AND CONDITIONS
Payments are valid only if made to us in accordance with the stated terms and conditions. They cannot be suspended or delayed, even in part, in any capacity or for any reason or complaint. In case of delayed payment, commercial interest is applied automatically.

TOLERANCES
All our products have tolerance ranges.

COMPLAINTS
Complaints concerning quality, defects or non-conformity of the goods supplied should be notified to us within 8 days from the purchaser's receipt of the goods. The return of goods is accepted only if arranged through us and with freight prepaid. Any defects of the goods returned to us and recognised as such by our control service oblige us to only perform repair or replacement or, when we see fit, to issue a refund for the defective parts.

RESPONSIBILITIES
No guarantee is given regarding the use of the delivered material. We therefore disclaim all liability for direct or indirect accidents or injury caused by or arising from use of the products and no compensation can be obtained from us.

THE COMPETENT COURT
Any disputes shall be settled at the court of Vicenza.
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